Shipping Guide

*Free 3 BUSINESS DAY Shipping On Orders of $99 or more*
Island Trends automatically applies free 3 business day shipping on  orders of $99 shipping to residential or commercial locations within the continental USA, excluding PO BOX, Hawaii, and Alaska addresses. Larger orders may be shipped via Priority Ground. Business Days are Monday thru Friday. Restrictions apply.

Fedex/UPS Address Correction charges are $19.50. Island Trends will charge your credit card used for purchase to cover any incorrect address charges that are incurred.

Island Trends understands the importance of receiving your package on time. We ship in stock items the same day on orders received by 3 pm EST. Orders requiring more than 1 business day to process will be notified by email. Items tagged as "Arriving Soon" usually ship within 10 business days. 

 

CHECKOUT SHIPPING OPTIONS

Economy Shipping: 5 to 8 Business Days.

Standard Shipping*: 3 to 4 Business Days. For orders $99 or more, orders will be shipped with 3 Business Day Shipping. With 3 Business Day Shipping - For in stock products: Orders Received Monday by 3pm EST Arrive on Thursday, Orders Received Tuesday by 3pm EST Arrive on Friday, Orders Received Wednesday by 3pm EST Arrive On Monday, Orders Received Thursday by 3pm EST Arrive On Tuesday, Orders Received Friday by 3pm EST Arrive On Wednesday. Orders received on Saturday and Sunday Ship on Monday. *Please note, holidays and weather may affect shipping dates, on select holidays or in the case of bad weather please allow extra time for delivery if carriers are closed.

Express Shipping*: 1-2 Business Days. Most Orders to Florida will arrive within 1 business day. All other locations expect 2 Business Days for delivery.  For in stock products: Orders Received Monday by 3pm EST Arrive on Wednesday, Orders Received Tuesday by 3pm EST Arrive on Thursday, Orders Received Wednesday by 3pm EST Arrive On Friday, Orders Received Thursday by 3pm EST Arrive On Monday, Orders Received Friday by 3pm EST Arrive On Tuesday. Orders received on Saturday and Sunday Ship on Monday. *Please note, holidays and weather may affect shipping dates, on select holidays or in the case of bad weather please allow extra time for delivery if carriers are closed.

 

First time orders will be required to ship to the billing address.

Keeping You Informed About Your Package

When your order is shipped, you will receive an order shipment confirmation by email, which will contain your package tracking information.

To track your order status on our website, you must sign in to your account.

Please Note: Select "special order" or "arriving soon" items may be shipped directly from our vendor. These items include select products from Peter Millar and Robert Graham. Special order items will be shipped according to the vendor's preferences (FedEx, FedEx, USPS).When your order is shipped, you will receive an order shipment confirmation by email, which will contain your package tracking information

Return Shipping

Shipping cost and insurance are the responsibility of the customer. Island Trends will pay for return shipping in the event of an Island Trends error by offering a return label.

Product Availability

The product availability is noted on each product detail page. For example, In Stock products are noted as having an availabilty of  In Stock "Usually ships within 1 business day." However, "arriving soon" products usually take 10 business days to process before Shipping.

Partial Ship Policy: Free Shipping Offers will only be applied to one shipment per qualifying order, unless otherwise specified. 

P.O. Boxes

You must provide a physical shipping address for all orders. Carriers such as FedEx and UPS require a street address.

International Orders

Island Trends offers international shipping to Canada & Australia. Shipments to Canada are shipped via USPS Global Priority Service, DHL Worldwide, and UPS Ground International (approximately 6-10 business days). Shipping charges to Canada are charged shipping based on order value and free shipping promotions do not apply to Canadian orders. Return shipping from Canada is the responsibility of the customer and the regular return policy details apply. Shipping charges are non-refundable.Please note, all taxes and duties and brokerage fees are the responsibility of the customer and are not included in the purchase price. Shipments to Australia are shipped via USPS Global Priority Service, DHL Worldwide, and UPS Expedited (approximately 6-10 business days). Shipping charges to Australia are charged shipping based on order value and free shipping promotions do not apply to Australian orders. Return shipping from Australia is the responsibility of the customer and the regular return policy details apply. Shipping charges are non-refundable. Please note, all taxes and duties and brokerage fees are the responsibility of the customer and are not included in the purchase price. All orders for international shipments must be placed online. For all international orders, an email will be sent prior to shipping to outline international shipment details, please confirm the email so we can release the order for shipment. For questions, please contact Island Trends via email customerservice@islandtrends.com

 

Island Trends makes no representation that materials on this site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws and customs taxes and duties.